What we do
We are based in the northern suburbs of Cape Town where we service and support small to large businesses for all their IT needs. Here with a detailed list of our services.
Consultancy:
We at FTP Technologies pride ourselves on our skills and manner in which we deliver our services. Our consultancy service ranges from just giving advice to working with your team to come up with the best solutions possible.
Support and Services:
24/7 SLA agreement
24/7 local and remote support on all the above mentioned requirements
Monthly report for all users and usage of the system
Be able to notify us when any irregular usage or abuse occurs.
Desktop Support:
Level 1, 2 and 3 support
Onsite support
Remote support
Server Maintenance and support:
All major OS’s
Mail:
Hosted Exchange, with full exchange (and reliable) functionality and capabilities POP or IMAP
Backups:
Remote backup functionality for certain users
Durbanville, Cape Town, Computer support, Wifi, Northern Suburbs, computer problems
Specific services
Telephony:
PABX services
Hard Phones on desk and cordless options)
Configuration of VoIP services
Voicemail direct answer etc.
Data:
Internet connectivity
Static IP for remote access
3G modem and remote connectivity solutions
Software:
Configuration of Pastel server
Support on most accountancy packages
Printing:
MFD (Multi-Functional Devices) connected to the LAN
Print up to A0
Scanners
Local LAN:
Setup of infrastructure
LAN
VPN:
Configuration and management of VPN solutions for remote workers
Document repository:
Virtual document repository for staff to upload document which could be accessed remotely (no need for VPN and encrypted connections)
NAS on the local network